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Buying Cooking Appliances from John Lewis

The John Lewis Partnership is one of the UK's top ten retail businesses. The company has 27 department stores spanning the country, from Aberdeen in the North to Bristol in the South. It prides itself on offering the widest range of products available from any British retailer.

The website allows you to buy an extensive range of cooking appliances including toasters, grills, breadmakers, slow cookers, rice cookers, steamers and fryers. You can find these under the “Kitchen Appliances” section of the “Electrical” area.

You can buy cooking appliances from leading brands including:

· Bush

· Breville

· Cuisinart

· Kenwood

· Krups

· Russell Hobbs

· Morphy Richards

· Dualit

· Delonghi

Buying Cooking Appliances: Getting Started

To set up an account and place your first order, visit John Lewis now.

Buying Cooking Appliances: Delivery Times/Postage and Packaging Costs

Standard delivery is £3.95 and takes up to 5 working days. If your order comes to over £100 then you are entitled to free standard delivery.

If you want your cooking appliance to be delivered the next working day, the charge is £6.95. Orders must be placed before 3pm previous working day, and this excludes Saturdays, Sundays and Public Holidays.

If you want your cooking appliance to be delivered on the date of your choice, this service also costs £6.95 and is subject to availability. This option also excludes Saturdays, Sundays and Public Holidays.

Deliveries are made from Monday to Friday, between 9am and 6pm. The delivery time for your specific product can be found on its web page.

If you have ordered cooking appliances that take 14 days or more to arrive, the company will telephone you discuss delivery. The delivery time will be indicated during the checkout phase of ordering.

You can have an item sent to most postal areas in the UK. However, delivery of certain products to the Channel Islands, Isles of Scilly and the Isle of Man may not always be possible. There is no delivery option available for the Republic of Ireland.

For more information about which areas of the UK you can have your cooking appliance delivered to, please visit the store’s website.

Buying Cooking Appliances: Refunds and Exchanges

Returns should be made within 28 days and the item should be in fully re-sellable condition and in its original undamaged packaging. If the cooking appliance has not been returned in fully re-sellable condition, a refund may be refused, or you may be offered a refund of up to 20% less than the original selling price.

Returns can be made either by courier collection or by returning the product to a store.

You can arrange for a courier collection by completing a form on the website. You will need to include your order number, stock number, the reason for the return and whether you want a refund or a replacement. You will then be emailed further instructions. The courier will collect the product from you free of charge.

To return the appliance to a store, simply take the despatch note and the product you wish to return to the appropriate department in the shop.

Buying Cooking Appliances: Other Points

You have the opportunity to purchase an extended warranty on most kitchen products in order to cover repair costs when the manufacturer's guarantee has expired.

You can find further information on extended warranties by visiting the store’s website.

You can get an extended warranty within 30 days of making your purchase, and you can cancel the service plan without penalty within 45 days of taking it out.

Buying Cooking Appliances: Getting Started

To set up an account and place your first order, visit John Lewis now.